Please email orders@sugarislandbakeshop.com if you cannot find an answer to your question.
Click on 'quote request' at the top of the page to fill out the required information for an accurate quote.
Full payment is required to book an order on my calendar.
Zelle is the preferred form of payment.
Credit/debit cards may be accepted via my website.
Cash/check is accepted upfront.
I no longer accept Venmo.
The ability to make changes or add additional cookies is not guaranteed after placing an order. Please be sure to have the details and quantities finalized before placing an order.
If the design(s) change, an additional cost MAY be added depending on how they differ from the original.
If the cookies for an order are already baked and add additional cookies are needed, a fee will be added.
If the cookies are already decorated and additional are needed, a fee will be added.
I have a variety of cookie cutters. If a new one is requested for an order, the cookie cutter cost is split between myself and the customer.
No, unfortunately, it is not any quicker or easier to create a large order.
I am a home-based business at 835 W Bay Drive West Islip, NY 11795. A 30 minute pick-up window is scheduled the week of your pick-up date. Please respect my time and arrive within this window as my schedule is tightly packed.
Cancellation fees vary and depend on the work already completed on an order. If partial work has already been put into an order, a partial refund will be given.